TORCH University: On-Demand
Training Now.
Unlock the Power of Training Excellence with the TORCH Training Hub
Welcome to TORCH University, the ultimate training portal designed exclusively for franchise owners, managers, and teams.
We believe that exceptional training is the key to achieving the highest quality of care. By equipping your teams with the knowledge and skills they need, you can surpass your goals, provide outstanding customer experiences, and drive sustainable growth.
At TORCH, we are committed to supporting your franchise’s success by providing comprehensive internal training. As an Assisted Living Facility owner, this is your secret weapon to elevate your business and ensure that every location operates at the highest standards.
Features and Modules
TORCH University offers a wide range of features and modules designed to meet the unique needs of Assisted Living providers in the state of Texas. Our training portal includes:
Video-based Training
Engage and educate your teams with high-quality video content that brings concepts to life. From customer service techniques to sales strategies, our videos provide immersive learning experiences.
Competency & Certificates
Learning is reinforced through tracked progress and interactive quizzes and assessments. Access downloadable certificates upon course completion. HHSC mandates that training be competency-based and requires facilities to maintain training completion certificates for all employees, in accordance with Provider Letter 2024-21, which clarifies 26 TAC §553.254.
Always Up-To-Date
TORCH’s training is always up-to-date with the latest HHSC requirements and is carefully designed to align with their specific guidelines.
Progress Tracking
Monitor individual and team progress to identify areas for improvement and recognize achievements. Our progress tracking feature ensures that no one gets left behind and everyone has the opportunity to excel.
Frequently Asked Questions:
How accessible is TORCH Training Hub?
TORCH Training Hub can be accessed anytime, anywhere, from any device with internet connectivity. It’s designed to be user-friendly and accessible for facilities to administer training on their own time.
How much does access to TORCH Training Hub cost?
Access to TORCH Training Hub costs depend on the number of beds in your facility, and includes unlimited seats. It’s our commitment to supporting your facilities success and providing you with the tools you need to excel.
SUPPORT OPTIONS
If you have any questions or need assistance, our team is here to help.